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Privacy Policy

Privacy statement Lovely Stones

Through our web shop, privacy-sensitive data or personal data are processed. And we consider careful handling of personal data of great importance. Personal data are therefore carefully processed and secured by us.

In our processing, we comply with the requirements set by privacy legislation. This means, among other things:

  • we clearly state the purposes for which we process personal data. We do this through this privacy statement;
  • we limit our collection of personal data to only those personal data required for legitimate purposes;
  • we first seek your explicit consent to process your personal data in cases where your consent is required;
  • we take appropriate security measures to protect your personal data and require the same from parties processing personal data on our behalf;
  • we respect your right to make your personal data available for inspection, correction or deletion at your request.

Lovely Stones is the data controller. In this privacy statement, we explain which personal data we collect and use and for what purpose. We advise you to read it carefully.

Use of personal data

When placing an order in our (web) shop, we obtain certain data from you. This may include personal data. We store and use only those personal data which are provided directly by you, in the context of the service you have requested, or which, when you provide them, it is clear that they will be provided to us for processing.

We use the following data for the purposes set out in this privacy statement:

  • Name and address details
  • Telephone number
  • Billing address (if different from delivery address)
  • Bank details (if payment by order)
  • E-mail address

Order processing

When you place an order with us, we use your personal data to process it. If necessary for proper processing, we may also provide your personal data to third parties (e.g. the carrier). You can read more about this in this privacy statement.

Google Analytics

We use Google Analytics to track how visitors use our webshop. We have entered into a processing agreement with Google to make agreements about the handling of our data. Furthermore, we have not allowed Google to use the obtained Analytics information for other Google services.

Contact form and newsletter

Through our webshop, we offer the possibility to ask questions by means of a contact form, where you are asked to fill in your name and e-mail address so that we can contact you to deal with your question. You choose whether to provide your phone number there. The data you send us will be kept as long as is necessary, according to the nature of the form or the content of your e-mail, for it to be fully answered and processed.

We offer a newsletter through which we wish to inform interested parties about our products and/or services. Each newsletter contains a link allowing you to unsubscribe, after your unsubscription the data will be deleted. Your e-mail address will only be added to the list of subscribers with your explicit consent. The postcode and (expected) date of birth provided by you will be used to tailor the content of the newsletter to you.


Our online shop does not display third-party advertisements.

Provision to third parties

Your data are explicitly not provided to third parties, unless this is necessary for the execution of your order (e.g. carrier or postal processing).
Our web shop includes social media buttons. Among other things, this enables us to show you relevant offers on the relevant channels.


Our web shop uses cookies. In addition to functional cookies, for optimal operation of our website, cookies are also placed by third parties engaged by us.

When you visit our webshop for the first time, a notice will be displayed explaining why we use cookies. We interpret your continued use of our webshop as consent to this use of cookies.

You are free to disable cookies via your browser. Please note, however, that our website may then no longer work optimally.

We have made agreements with third parties that place cookies and applications. However, we do not have full control over what the providers of these applications themselves do with the cookies when they read them. For more information about these applications and how they deal with cookies, please see the privacy statements of these parties (please note that these may change regularly).

Third-party websites

This privacy statement does not apply to third-party websites that are linked to our webshop through links. We cannot guarantee that these third parties will handle your personal data reliably or securely. We advise you to read the privacy statement of these websites before using them.


We take security measures to limit misuse of and unauthorised access to personal data. In particular, we take the following measures:

  • Access to personal data is protected by an email address and password
  • We use secure connections (Secure Sockets Layer or SSL) which protect all information between you and our website when you enter personal data. The secure connection can be recognised by the green address bar on your browser.
  • As few applications as possible that we use are accessible from the internet.
  • Processing operations are logged by the systems where possible.

For more detailed information on the security of our systems, please contact us using the details below.

Retention periods

The personal data described above will be kept for as long as necessary to complete your orders, including warranty. Thereafter, we retain data for up to one year for the statistical purposes described. The data is then deleted, unless there is a legal obligation that requires longer retention (such as the seven-year tax retention obligation for payment data).

Changes to this privacy statement

We reserve the right to make changes to this privacy statement. It is recommended that you consult this privacy statement regularly so that you are aware of these changes.

Inspection and changing your data

For questions about our privacy policy or questions about inspection and changes to (or deletion of) your personal data, please contact us at any time using the details below.

You can also send us a request to view, amend or delete this data. You can also submit a request to request a data export for data that we use with your consent, or substantiated indication that you want us to restrict the processing of personal data.

To prevent misuse, we may ask you to provide adequate identification when doing so. When it comes to accessing personal data linked to a cookie, you must send a copy of the cookie in question. You can find this in the settings of your browser.

Personal data authority

Of course, we are happy to help you if you have complaints about the processing of your personal data. Pursuant to privacy legislation, you also have the right to lodge a complaint with the Personal Data Authority against such processing of personal data. You can contact the Personal Data Authority for this purpose.

Contact details

Lovely Stones
Goudenregenstraat 91
2906 CL Capelle aan den IJssel

Email: [email protected]

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